Managed Security Services

While making our clients’ networks secure we have discovered their need to expand, upgrade or modify their IT infrastructure.

Managed Security Services

Since there is nothing in the IT field we do not know about above and beyond, we have helped our numerous customers in integrating new and upgrading existing IT infrastructure, taking their business to a new level.

We offer comprehensive integration services, starting from analysis of our customers’ unique needs, through careful planning, vendor selection, custom software development, procurement tenders management, installation, testing, commissioning and support.

Unlike our competitors we design and integrate equipment and software, starting from security as main requirement as opposed to designing network first and making it secure thereafter.

Also unlike our competitors we have virtually disassembled every piece of equipment we offer, hacked it, attacked it, learned its strengths and weaknesses down to the bit level.

Whether you expand your data centers, upgrade your communication infrastructure or set up a new company-we are here to assist you.

Symantec
Managed
Security
Services

Harness the most experienced human
network of cyber experts armed with
big data analytics and tools to detect
and respond to advanced on-premises
and cloud-based attacks.

MSS cloud capabilities
Are you moving business-critical assets to the cloud?
Symantec Managed Cloud Defense ensures you
maintain a consistent and seamless security posture
across multiple clouds with the broadest cloud security
monitoring services available. Threat monitoring across
IaaS and SaaS infrastructures, coupled with dynamic
machine learning analytics and threat intelligence
correlation, provide a single view into suspicious
and confirmed threat activity across your cloud and
on-premises environments. Our cloud-trained cyber
warriors, available around-the-clock to work with you
individually, use this information to enable your SOC
teams to detect and respond to cloud-based threats.

Key Managed Cloud Defense features include:

  • Monitoring of cloud platforms via native
    integrations with Amazon Web Services and
    Microsoft Azure—For increased cloud security
  • Cloud user and application monitoring—
    For discovering threats and shadow IT
  • Amazon Simple Storage Service (S3) permission
    monitoring—For protecting critical cloud-based
    data storage
  • Remote incident investigation, pre-authorized
    remediation, and managed threat hunting—For
    rapid response

Managed Endpoint
Detection and
Response capabilities

Even as new tools reduce the time between threat
detection and response, organizations with limited
in-house skillsets, resources, and time still find it
difficult to address threats on their own. Living-off-theland threats are particularly challenging because they
linger in the environment and may go undiscovered by
traditional security technologies.
Symantec Managed Endpoint Detection and Response
addresses these challenges by arming your dedicated
team of Symantec MSS analysts with Symantec
Endpoint Detection and Response, a tool that enables
them to look beyond security logs that were pushed to
the MSS SOC technology platform.

Key Managed Endpoint Detection and
Response features include:

  • Managed threat hunting—Automated and continuous hunting for emerging indicators of compromise
    (IOCs) and tactics, techniques, and procedures (TTPs)
    using the MITRE ATT&CK framework, all enhanced
    with expert human analysis
  • Remote investigations—Continual investigations
    (including memory, disk, and system forensics) of
    suspicious and confirmed threat activity across
    on-premises and cloud endpoints

Detect the unknown
with MSS analytics

  • Go beyond signature logs
    and rule creation.
  • Detect signatureless files.
  • Identify anomalies, trends,
    and associations.
    Analyze logs retroactively

Intelligence (MATI) research group, to determine the
motivations and behaviors of malicious actors and
campaigns, and to identify emerging global trends and
critical incidents that require your attention.

MSS analytics engines
MSS is vendor agnostic, providing 360-degree visibility
across all your monitored security devices. Our security
operations center (SOC) technology platform and
analytic engines process 160+ billion logs each day,
looking for patterns of malicious activity.
While other vendors filter their clients’ logs—excluding
authorized users and activities from their analyses—
MSS purposefully analyzes all logs. Logs of authorized
usage and activities comprise 99 percent of all logs,
and they contain valuable information that aid in
detecting malicious activity. Having this additional
data is extremely helpful to SOC analysts because
most malware tries to avoid detection by behaving like
an authorized user/activity. Historic information on
true authorized users is one way that MSS identifies
anomalous behavior.

MSS compliance support
The Symantec SOC technology platform supports your
compliance reporting and makes audit preparation easier. Our secure web portal gives you complete visibility
into threat activity, trouble tickets, and other published
notifications. Use it to perform ad hoc queries and conduct 90-day retrospective analyses of your log traffic.
Symantec uses best practices to securely manage your
information, and we meet regulatory and legislative

requirements in accordance with ISO 27001/2, SOC1,
and national and international law.
Symantec MSS is a Payment Card Industry (PCI)-
compliant managed services provider. We secure
customer log data and retain it as required by the PCI
Data Security Standard. Symantec also manages security
devices (such as your network intrusion detection
systems), which improves PCI environment security.
Symantec is committed to safeguarding your
organization’s personal data and privacy. Naturally, we
consider General Data Protection Regulation (GDPR)
readiness a critical initiative. We’ve strengthened and
enhanced our privacy practices for European Union
nations and across the globe; we’re committed to
providing GDPR-compatible products and services; and
we are dedicated to transparency every step of the way.

Symantec Integrated
Cyber Defense
Symantec’s Integrated Cyber Defense (ICD) Platform
unifies products, services, and partners to drive
down the cost and complexity of cyber security,
while protecting enterprises against sophisticated.
threats. ICD combines information protection, threat
protection, identity management, compliance and other
advanced services, powered by shared intelligence and
automation across endpoints, networks, applications,
and clouds.
Symantec MSS is harnessing the power of the ICD
Platform to provide more value, including to better
protect against targeted attacks on premises and in
the cloud

Improve Threat
Detection Capabilities

Consider your team’s ability to:

  • Hunt for emerging IoCs and sophisticated
    adversary TTPs.
  • Investigate suspicious threat activity
    across on-premises and cloud endpoints.
  • Verify attacks and quickly remediate
    compromised endpoints 24 hours a day.
  • Maximize the value of endpoint detection
    and response tools.

Managed Cloud Defense

Cloud monitoring for full SaaS and IaaS
security protection

  • Support for AWS
    and Azure native
    security services
  • S3 permissions
    monitoring to prevent
    accidental exposure
    of cloud-based data
  • User and
    application
    monitoring to identify
    threats and shadow IT
  • Remote incident
    investigation, threathunting and remediation
    for rapid response

Intelligence (MATI) research group, to determine the
motivations and behaviors of malicious actors and
campaigns, and to identify emerging global trends and
critical incidents that require your attention.

MSS analytics engines
MSS is vendor agnostic, providing 360-degree visibility
across all your monitored security devices. Our security
operations center (SOC) technology platform and
analytic engines process 160+ billion logs each day,
looking for patterns of malicious activity.
While other vendors filter their clients’ logs—excluding
authorized users and activities from their analyses—
MSS purposefully analyzes all logs. Logs of authorized
usage and activities comprise 99 percent of all logs,
and they contain valuable information that aid in
detecting malicious activity. Having this additional
data is extremely helpful to SOC analysts because
most malware tries to avoid detection by behaving like
an authorized user/activity. Historic information on
true authorized users is one way that MSS identifies
anomalous behavior.

MSS compliance support
The Symantec SOC technology platform supports your
compliance reporting and makes audit preparation easier. Our secure web portal gives you complete visibility
into threat activity, trouble tickets, and other published
notifications. Use it to perform ad hoc queries and conduct 90-day retrospective analyses of your log traffic.
Symantec uses best practices to securely manage your
information, and we meet regulatory and legislative

requirements in accordance with ISO 27001/2, SOC1,
and national and international law.
Symantec MSS is a Payment Card Industry (PCI)-
compliant managed services provider. We secure
customer log data and retain it as required by the PCI
Data Security Standard. Symantec also manages security
devices (such as your network intrusion detection
systems), which improves PCI environment security.
Symantec is committed to safeguarding your
organization’s personal data and privacy. Naturally, we
consider General Data Protection Regulation (GDPR)
readiness a critical initiative. We’ve strengthened and
enhanced our privacy practices for European Union
nations and across the globe; we’re committed to
providing GDPR-compatible products and services; and
we are dedicated to transparency every step of the way.

Symantec Integrated
Cyber Defense
Symantec’s Integrated Cyber Defense (ICD) Platform
unifies products, services, and partners to drive
down the cost and complexity of cyber security,
while protecting enterprises against sophisticated.
threats. ICD combines information protection, threat
protection, identity management, compliance and other
advanced services, powered by shared intelligence and
automation across endpoints, networks, applications,
and clouds.
Symantec MSS is harnessing the power of the ICD
Platform to provide more value, including to better
protect against targeted attacks on premises and in
the cloud

Four key pillars of
Symantec Managed
Security Services

  • Pre-authorized remediation*—Fast remediation
    of compromised on-premises and cloud-based
    endpoints using Symantec Endpoint Detection
    and Response* via a single agent with Symantec
    Endpoint Protection

Managed Security
Services benefits

Your Symantec MSS team works with you to understand
your business goals and priorities. This personalized
and focused delivery model ensures you defend your
organization against today’s most advanced threats.
Count on Symantec MSS to:

Reduce Operational Costs—MSS supports your
operational planning goals with flexible, scalable
solutions that grow with you over time. Our enterprisewide pricing model enables you to predictably budget
for measurable service level agreements. For a fixed
price, you can move, add, or change security devices
without contract changes. You also benefit from
Symantec’s investment in its own infrastructure and
tools: The service rolls out in hours and eliminates
the ongoing (and costly) need for hiring, training, and
retaining security professionals.

Extend Your Security Team—When you take
advantage of highly skilled, certified security
professionals and automated monitoring and
correlation tools, you free your security staff from
time-consuming, error-prone work and redeploy

them to other strategic priorities. Interact with your
dedicated Symantec service manager and SOC team
around the clock via phone, portal, email, and online
chat, ensuring your security staff gets the insights
they need when they need them.

Accelerate Detection and Response—Monitoring
billions of MSS customer logs annually, and by
providing advanced analytics and retroactive log
analysis, as well as insights from our global intelligence
network and Symantec DeepSight Intelligence,
Managed Endpoint Detection and Response gives
you advanced capabilities—managed threat
hunting, remote investigations, and pre-authorized
remediation—to extend threat detection and further
mitigate business impacts.

Report on Compliance—MSS enables you to
demonstrate the effectiveness of your security controls.
MSS assists with compliance reporting, reducing
your annual audit preparation effort. Access all your
(tracked) year-long security incidents and events
through a secure, easy-to-navigate web portal. Take
advantage of complete visibility into threat activity
and other published notifications, as well as a monthly
report with events, incident analyses, and actions
taken. Our pre-built compliance templates further
streamline and simplify your compliance process.
Retain Security Logs and Monitor Devices—
MSS monitors logs and retains them for 90 days, not
only for network devices but also for servers, endpoints,
and hundreds of cloud and on-premises IT assets.

*Remediation is available to customers with both Symantec Endpoint Protection 14.x and either Symantec Advanced Threat Protection: Endpoint 3.x or Symantec Endpoint Detection
and Response 4.x. Remediation support for Symantec Endpoint Protection 15 is expected in the first half of calendar year 2019

Many companies lack the resources, expertise,
budget, and time to address the growing number
of increasingly sophisticated cyber threats and
attackers. Extend your security team, and make
informed cyber security decisions faster, with
the most experienced human network of cyber
experts armed with advanced analytics, threat
intelligence, and tools.

Security Leadership
• Designated a Leader in the
Gartner Magic Quadrant for
15 consecutive years.

Global Presence & Delivery
• Six global SOCs worldwide
• Industry’s best SLAs
(10-minute escalation)

Scalability
• Analyze 160+ billion logs daily
• Escalate 400+ severe incidents
daily around the world

Expertise
• Designated teams
• 500+ certified SOC analysts
• Customized service

  • An MSS analyst inspects every alert, providing tailored
    insight across your environment. MSS analysts apply
    their deep expertise to escalated threats, reducing false
    positives and adding context based on your business
    and industry.Take advantage of
    a fully integrated,
    managed solution

    A successful cyber security program requires a
    complete strategy, integrating both technology and
    people. For the most accurate prediction, fastest
    detection, and most effective response, each Symantec
    Cyber Security Services offering draws on the depth

and breadth of the Symantec Integrated Cyber Defense
Platform. Cyber Security Services includes:

  • Managed Security Services for advanced threat
    monitoring, hunting, investigation, and response
  • DeepSight Intelligence for actionable technical
    and adversary threat intelligence
  • Incident Response for preventative IR programdevelopment and rapid threat containment
    and eradication
    They’re all designed to work together and improve t
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OUR PROFESSIONAL SERVICES

The most efficient, advanced and professional services in the field

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Managed Security Services

Harness the most experienced human
network of cyber experts armed with
big data analytics and tools to detect
and respond to advanced on-premises
and cloud-based attacks.

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